More than 140 experienced travel staff at our Bolton Head Office, form the solid foundation allowing Travel Counsellors to concentrate on selling holidays.
Technology
Linked by the finest technology available, individuals can share information 24 hours a
day – essential to the delivery of a swift, convenient and professional service.
Helpdesk
Our exclusive helpdesk team can assist with more difficult booking challenges.
Training
For anyone needing a software refresher course, systems training or a helping hand with essential telesales techniques, there are numerous courses held regularly at Head Office.
Administration
Experienced, hand picked staff handle invoicing, ticketing, operator payments, customer balance collections, booking confirmations, ticket notifications, credit control and payroll.
Commercial
We provide a customer driven choice of over 400 suppliers’ product plus our own portfolio of carefully selected and directly contracted hotels and air fares. We secure the best commission levels and latest tactical deals.
Marketing
You can choose from a wide range of marketing materials in addition to the bespoke customer management system which will help you manage your client enquiries and promotional activity.
